Terms of Service

Welcome to Ninie Crochet! By accessing or purchasing from our website, you agree to the following Terms of Service. These terms are here to ensure a smooth shopping experience for everyone.

1. Overview

These Terms of Service (“Terms”) govern your use of Ninie Crochet’s website and services. By visiting our site or making a purchase, you agree to follow these terms. If you do not agree, please do not use our services.

2. Orders & Payments

Placing an Order

When you place an order, you agree that:
✔ All provided information (such as name, shipping address, and payment details) is accurate and complete.
✔ You are responsible for reviewing your order before submitting it.

Payments

We accept payments through Stripe, PayPal, Credit/Debit Cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Bank Transfers. All transactions are securely processed. We do not store payment details.

3. Shipping & Delivery

• Processing times vary as our items are handmade. Please check our Shipping Policy for estimated timeframes.
• Shipping delays caused by postal services, customs, or other third parties are beyond our control.
• Buyers are responsible for any customs duties or import taxes.

For full details, please refer to our Shipping Policy.

4. Returns, Refunds & Cancellations

Since our products are handmade, we do not accept returns or exchanges unless the item is damaged or incorrect.

✔ If you receive a damaged or defective item, contact us within 7 days of delivery with photos, and we will assist you.
✔ Cancellations are accepted within 24 hours of placing your order.

For more details, please check our Return & Refund Policy.

5. Product Information & Handmade Disclaimer

• Each item is handmade, so slight variations in size, color, or texture may occur.
• Product images are for reference only—colors may vary slightly due to screen settings.
• We do our best to provide accurate descriptions, but we are not responsible for misinterpretation of product details.

6. Limitation of Liability

By using our website and purchasing our products, you agree that:

✔ We are not responsible for any allergic reactions, misuse, or damage caused by our products.
✔ We are not liable for indirect, incidental, or consequential damages related to your use of our site.
✔ We do not guarantee uninterrupted access to our website.

Our liability is limited to the amount paid for the product.

8. Third-Party Links

Our website may contain links to external websites (such as social media or payment processors). We are not responsible for their content, policies, or practices. Please review their terms before engaging with their services.

9. Changes to These Term

We may update these Terms from time to time. The latest version will always be available on our website, and your continued use of our services after updates means you accept the changes.

10. Contact Information

If you have any questions about these Terms, feel free to reach out to us:

📧 Email: [email protected]

Thank you for shopping with Ninie Crochet! We appreciate your support. 💖