Privacy Policy

At Ninie Crochet, your privacy matters to us. We’re committed to protecting your personal information and ensuring that your experience with us is safe and secure. This Privacy Policy outlines what data we collect, how we use it, and the steps we take to safeguard it.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

• Your name, email address, phone number, and shipping/billing address
• Payment details (processed securely— we never store your payment information)

Order & Transaction Information

• What you purchased, when you placed an order, and how you interacted with our shop

Website & Technical Information

• Your IP address, browser type, device information, and how you navigate our site (collected via cookies and analytics tools)

2. How We Use Your Information

We only use your information to improve your shopping experience and provide quality service. Here’s how:

✔ To process your order – including payment, shipping, and order updates
✔ To communicate with you – responding to inquiries, customer support, or sending important updates
✔ To personalize your experience – recommending products and improving website performance
✔ For marketing (if you opt-in) – sending newsletters, promotions, or exclusive shop updates

We never sell or share your information for profit—your privacy is a top priority.

3. Protecting Your Information

We take security seriously. Your personal data is protected through secure encryption, trusted payment gateways, and industry-standard safeguards to prevent unauthorized access.

For payments, we use secure third-party processors (such as PayPal, Stripe, etc.), which means we never store your payment details ourselves.

4. When We Share Your Information

We only share your information with trusted third parties when absolutely necessary, including:

• Payment processors – to complete your purchase securely
• Shipping carriers – to deliver your order
• Legal authorities – if required by law to comply with regulations

Other than these essential services, your information stays completely private.

5. Cookies & Tracking Technologies

We use cookies and similar tracking tools to improve your browsing experience. These small data files help us:

🍪 Remember your preferences – like keeping items in your cart
📊 Analyze website performance – to improve our shop’s user experience

You can disable cookies in your browser settings, but some site features may not function properly.

6. Your Rights & Choices

You’re in control of your data. You can:

✅ Access & update your personal details
✅ Opt-out of emails – click “unsubscribe” at the bottom of any email
✅ Request deletion of your information (except for legally required records)

To make a request, email us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites (such as social media or partner stores). We’re not responsible for their privacy practices, so we encourage you to review their policies before sharing personal information.

8. Changes to This Policy

We may update this policy occasionally to reflect improvements or legal requirements. Any changes will be posted here with an updated “Effective Date.”

9. Contact Us

If you have any questions, concerns, or special requests regarding your privacy, we’re here to help!

📧 Email: [email protected]

We appreciate your trust in Ninie Crochet and will always prioritize keeping your information safe. 💖

Effective Date: 01/29/2025